Upcoming Maintenance on September 30, 2024: Please note that our service will be temporarily interrupted for some maintenance on Monday, September 30, 2024, from 10PM to 1AM (EDT). During this period, the application will be inaccessible and some statistics may not be compiled. Also, some functionalities may be interrupted and any scheduled emails will be sent once the service is restored. We're sorry for any inconvenience this may cause you.
Close

Deleting a group

Last update:

In this article:

How to delete a group

  1. Go to "Groups" menu.
  2. Select the group(s) you wish to delete by clicking the checkbox next to its name.
  3. Click on the "Delete" button.
  4. Click "Yes" to confirm.

What happens to the contacts when their group is deleted?

The contacts of the deleted group will not be deleted. They will remain in the other groups they belong to. However, if they were not assigned to any other group they will become ungrouped contacts, and you will not be able to send them any mailings until you add them to a new group.  Click here to learn more about ungrouped contacts.
 

Why can't I delete certain groups?

When a group is linked to a subscription form or a marketing automation scenario, you won't be able to delete it. Before deleting it, you must change the group(s) linked to your subscription form, or remove its association with your scenario.

 

 

Top